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Is
your website a garage sale?
Check
and see if your website is focused or offers
too many unrelated or semi-related products.
By
John Bolduan
RealWebMarketing.com
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I
was over at my neighbor's garage sale the other day
to see what goodies I could use. I saw a wide
variety of things like any garage sale, so many that
you can get lost in a selection from kid's toys to
auto repair items to clothing. It's great to get rid
of your junk and have people pay for it! I always
hope that at some garage sale I'm going to find
the ultimate bargain, like some worthless painting
that was actually painted by Picasso. I think we all
dream of finding a deal like that, but the reality
is more like finding endless for a
nickel each.
But
the thing you like to see at a garage sale is
something you shouldn't see on your website. Unless
you're an ite, you shouldn't see a sprawl
of products that are unrelated to what you really do
as a company or organization. Furthermore, you
shouldn't see a widening variety of semi-related
products that can confuse buyers or potential
customers. Think about department stores, they've
had the same problem over the years and have had to
recreate themselves into to more specialized
entities.
Let
me clarify what I mean. When selling products
online, it makes sense to only sell what you know
about in which you are an expert. It
seems obvious, but you should never sell air
purifiers for the home when you sell upholstery
fabric. You could say that they are both products
used in a home, but that relationship really isn't
close enough. The two types of searchers trying to
find you might be confused on what you are. Yes,
they may be in the market for both, but as we've
seen the "We've got it all" websites don't
do as well as a market focused websites. Many
companies make the mistake of thinking that they've
had success in one area, so they should branch out
into other products to expand market share. They've
had a successful formula in one area and they think
if it works here, it should work there too. It's a
recipe for disaster. That new product that you're
not an expert in, will drain more time and finances
than you can imagine. I once worked for a company
that did this amidst employee protests, but alas it
helped sink the company financially!
I'll
even go one step further. If you're an expert in one
area of product and a semi-related product might
become part of the offering to increase profits. It
might work, but it might be detrimental to your
total company effort. It can siphon off resources
that would have been better spent on something that
has already proved to be a winner. Line extension
can be a dangerous thing and should be looked at
carefully before you change your product or service
offering. Take for instance the air purifier. If you
sold air purifiers online, would it make sense to
add a line of rug fresheners or deodorizers as a
complimentary line? Once again, it might. It could
even be a big seller, but does it detract from your
company identity or from your core business?
Remember, it's better to be focused on one product
and be the expert rather than be a generalist who
loses his identity, his special quality.
Here
are a couple of ideas about selling products online.
-
Is
your product a success? Good, be glad and focus
on that product and how to make it even more
successful.
-
Remove
products from your website that are not related
to your main offering and consider ditching even
semi-related products.
-
Maximize
the number of products that you do sell in your
area of expertise.
Your
website is not a garage sale, don't treat it like
one. Be focused on the products or services that
you're an expert in. Unless you're a clearing house
of junk, then don't offer everything, it only
confuses people. Let people find your website when
they're looking for what you have to sell,
not things you don't.
RealWebMarketing.com
3556
Sunbury Drive
Woodbury,
Minnesota 55125
Phone
651-324-1409
E-mail:
info@realwebmarketing.com
Copyright 2005 RealWebMarketing.com
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